Customer portal & mobile app for a field-services firm
Turned an idea into a launched web portal and mobile app that customers and field technicians use every day.
The challenge
Quotes, work orders and scheduling lived in spreadsheets and phone calls, with no self-service for customers and heavy paperwork for technicians.
Our approach
We shaped the idea into a clear scope, then built a Next.js customer portal and a React Native technician app on a shared API — shipping an MVP first, then iterating.
The result
Launched in nine weeks. Most bookings are now self-service and technician paperwork is close to zero, freeing the team to take on more jobs.
By the numbers
- 9 wks
- Time to launch
- 70%
- Self-service bookings
- Web + Mobile
- Platforms